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Tips to Reduce False Alarm Signals

Updated: Apr 29, 2021

Using an alarm touchscreen keypad

The last thing you want is for your day or night to be interrupted by having to deal with a false alarm. Good news is that there are a few simple steps that can be taken to help reduce the chances of a false alarm.

For Businesses

  • Be sure all employees are trained before attempting to use the alarm system

  • Hold monthly training sessions to go over changes to the system

  • Makes sure even temporary employees are trained if they are going to have access to the alarm system

  • Look out for items that can move into "view" of a motion detector

  • Ensure all doors and windows are closed and locked before leaving for the night

  • Don't change codes without letting all personnel know before and after the change

  • Immediately contact our service department if you believe your alarm system is not working properly

  • Service and maintain your system (including batteries) regularly

  • Notify the monitoring center anytime emergency contact names or numbers change

For Residential

  • Ensure all doors and windows are down and locked before leaving your home

  • Make sure everyone in your home knows about the alarm system and how to use it

  • Have your service company check you home regularly

  • Ensure that anyone who has access to your home (i.e. family, housekeeper, babysitter) is trained on your system and knows how to use it

  • Notify your alarm company if you plan any kind of remodeling

  • Upgrade old systems to current equipment

  • Notify the monitoring center anytime emergency numbers or names change


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