False Alarm Reduction

Business

False alarm reduction tips for your business:

Be sure all employees are thoroughly trained before attempting to use the alarm system. Hold monthly training sessions to ensure alarm users are aware of any changes to the system.
Watch out for holiday-related false alarms. Make sure temporary holiday help is trained if they are going to have access to the alarm system.
Look for items that can move into "view" of a motion detector causing false alarms.
Ensure all doors and windows are closed and locked before leaving for the night.
Don't change codes without letting all personnel know before and after the change.
If you believe your alarm system is not working properly, immediately contact our service department for repair.
Service and maintain your system (including batteries) regularly before false alarms start.
Notify monitoring center anytime emergency contact numbers or names change.

False alarm reduction tips for your home:

Ensure all doors and windows are down and locked before leaving home.
Ensure everyone in your home knows about the alarm system and how to use it.
Have your service company check your system regularly.
Ensure anyone that has access to your home (i.e. family, housekeeper, babysitter) is trained on your system and knows how to use it.
Notify your alarm company if you plan any kind of remodeling.
Upgrade old systems to current equipment.
Notify monitoring center anytime emergency contact numbers or names change.